Application Development – Providing end-to-end customized development with Windows and Web from requirement analysis for deployment and rollout.
Application Maintenance – Changing or enhancing software to meet changing or increasing business demands in the post-rollout phase of an application
Application Support – Providing first, second, third line support and on-call support. On-call support further includes Gold (24x7), Silver and Bronze support.
Application Integration/migration/transformationt – Replacing, migrating and integrating with existing systems using API.
Application Management – The application management layer cuts across all software engineering activities listed above. Pancathan takes complete ownership of the outsourced suite of applications as per the agreed scope and manages the support. This typically involves transition management, project management, proactive risk and scope change management, quality management, SLA management etc.